We take great pride in the quality of our merchandise. If for any reason you are not happy with your purchase, you may return the item(s) within 15 days of receiving the order for a full refund of the merchandise cost. Shipping charges shall be borne by you.
Please note that we cannot accept returns on final-sale merchandise, monogrammed/personalized items or on items damaged through normal wear and tear. We regret that we do not give price adjustments on previously purchased items.
We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD, we will send you a cheque (not a DD). Cheques will be sent only to the billing address of the customer. The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque. Please note that we shall not be responsible for any delays in credit to the Card holder's credit card account as that is managed by the Card holder's issuing bank.
If you have questions regarding our return policy, please call 91-141-4007601 between 9:30 a.m. to 19.00, 6 days a week.